Privacy Policy

Effective Date: [29th July 2023]

At TIQFiT, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy describes how TIQFiT Internet Private Limited and its affiliates (collectively “TIQFiT, we, our, us”) collect, use, share or otherwise process your personal information through TIQFiT website www.tiqfit.com

While you can browse sections of the Platform without the need of sharing any information with us, however, please note we do not offer any product or service under this Platform outside India. By visiting this Platform, providing your information, or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Information We Collect:

1.1. Personal Information:

When you use our Platform, we collect and store your information which is provided by you from time to time. We may collect certain personally identifiable information ("Personal Information") from you when you voluntarily provide it to us. This may include but is not limited to your name, email address, postal address, phone number, and any other information you provide when filling out forms on our website.

In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product or feature on the Platform.

1.2. Non-Personal Information:

We may also collect non-personal information about your use of our website, which may include technical information such as your IP address, browser type, device information, and website usage data. This information is used to improve the functionality of our website and enhance your overall experience.

Use of Information:

2.1. We may use your Personal Information to: Provide and improve our services to you.

Respond to your inquiries, comments, or questions.

Send you updates, newsletters, or promotional materials (only if you have opted to receive such communications).

Process transactions and send transaction-related information.

Monitor and analyze usage patterns to enhance website performance and user experience.

Comply with legal obligations and enforce our website's terms and conditions.

2.2. We may use non-personal information for analytical purposes, such as analyzing trends and gathering demographic information.

Cookies and Similar Technologies:

3.1. We use data collection devices such as "cookies" on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. You can also control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the services.

Third-Party Disclosure:

4.1. We may share your Personal Information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These third-party providers are obligated to maintain the confidentiality of your information and are not allowed to use it for any other purpose.

4.2. We may also disclose your information when required by law, regulation, or in response to valid legal requests, such as subpoenas or court orders.

Links to Other Sites

Our Platform may provide links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.

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Data Security:

We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use our website at your own risk.

Children's Privacy:

6.1. Our website is not intended for children under the age of [13/16]. We do not knowingly collect or solicit Personal Information from minors. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately, and we will take reasonable steps to remove that information from our records.

Changes to the Privacy Policy:

7.1. We reserve the right to modify or update this Privacy Policy at any time, and such changes will be effective upon posting the updated policy on this website. Your continued use of the website after any modifications signify your acceptance of the updated Privacy Policy.

Customer Support

If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at [email protected]

You can reach our customer support team to address any of your queries or complaints related to product and services by clicking the link, selecting your order and choosing 'Need Help' option: https://www.tiqfit.com/contact

Last Updated: 28th June 2023